AYRAVELVET SANCTUARY

FAQ

AyraKitty Logo

Frequently Asked Questions

1. What products does AyraKitty offer?

AyraKitty offers a wide range of premium pet accessories and grooming products for cats, dogs, and other small pets. Our collection includes grooming tools, toys, collars, beds, and more.

2. How long does shipping take?

We typically process orders within 1-2 business days. Delivery times vary by location, but most orders arrive within 5-10 business days.

3. Do you ship internationally?

Yes! We ship to many countries worldwide. Shipping costs and delivery times will vary depending on your location.

4. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

5. What is your return policy?

We accept returns within 7 days of delivery. Items must be unused and in their original packaging. Please visit our Refund Policy page for full details.

6. My item arrived damaged. What should I do?

We're sorry to hear that! Please contact us immediately at contact@ayrakitty.com with your order number and photos of the damaged item. We'll arrange a replacement or refund right away.

7. How can I contact AyraKitty?

You can reach us at contact@ayrakitty.com. We respond within 24-48 hours on business days.